Shipping Policy 

Perritale
Last updated: October 14, 2026

1. Overview

This Shipping Policy explains how we process, ship, and deliver orders placed on perritale.com. By placing an order with us, you agree to this policy.

We currently ship from our supplier partners to customers in the United States and selected international destinations.

2. Order Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons, launches, or promotions, processing may take 3–5 business days. We will notify you if there is a significant delay.

• Once your order ships, you will receive a shipping confirmation email with tracking information.

3. Shipping Destinations

We currently ship to:

• United States (all 50 states)

• Canada

• United Kingdom

• Australia

• New Zealand

• European Union countries

• Selected other international destinations

If your country is not available at checkout, please contact us at support@perritale.com to see if we can arrange shipping.

4. Shipping Rates and Delivery Estimates

United States

International

Please note:
Delivery times are estimates and may vary due to customs, carrier delays, weather, or other factors beyond our control.

5. Free Shipping

• Free standard shipping is available for US orders over $50.

• The free shipping threshold is calculated after discounts and before taxes.

• If you return an item and your order total falls below $50, the original shipping cost may be deducted from your refund.

6. Order Tracking

• Once your order ships, you will receive a tracking number by email.

• You can track your package using the link in your shipping confirmation email or by visiting the carrier’s website.

• If your tracking has not updated within 7 business days, please contact us at support@perritale.com.

7. International Shipping, Customs, and Duties

• International orders may be subject to customs fees, import duties, taxes, and brokerage fees levied by the destination country.

• These charges are the customer’s responsibility and are not included in our product or shipping prices.

• We cannot predict or control these charges. Please contact your local customs office for more information before placing an order.

• If you refuse to pay customs fees and the package is returned to us, we may deduct the original shipping cost and any return fees from your refund.

• Customs processing can delay delivery beyond the estimated timeframe. We are not responsible for delays caused by customs.

8. Undeliverable or Refused Packages

• Please ensure your shipping address is complete and correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

• If a package is returned to us as undeliverable or refused, we will contact you to arrange reshipment. Additional shipping costs may apply.

• If you choose not to reship, we may issue a refund minus the original shipping cost and any return fees.

9. Lost, Stolen, or Damaged Packages

• Once a package is handed to the carrier, we are not responsible for lost, stolen, or damaged packages.

• If your package is lost or damaged in transit, please contact the carrier directly to file a claim.

• If you need assistance, contact us at support@perritale.com and we will do our best to help.

10. Address Changes

• If you need to change your shipping address, please contact us within 12 hoursof placing your order.

• If your order has already shipped, we cannot change the address. You may need to contact the carrier directly.

11. Split Shipments

• If your order contains multiple items, they may ship separately from different warehouses or suppliers.

• You will receive separate tracking numbers for each shipment.

• Shipping charges are calculated based on the total order, not per shipment.

12. Holidays and Peak Seasons

• Processing and delivery times may be longer during major holidays, sales events, and peak seasons.

• We recommend ordering early during these periods to avoid delays.

13. Contact Us

If you have any questions about shipping, please contact us at:

The Perritale
Email: support@perritale.com
Website: perritale.com